Introduction
As cyber threats evolve, security teams face the challenge of protecting both IT (Information Technology) and OT (Operational Technology) environments. Threat actors, like the VOLTZITE group, exploit vulnerabilities across these domains, making it imperative for enterprises to adopt a unified SecOps approach. ServiceNow’s Security Operations (SecOps) provides a powerful platform to streamline threat detection, response, and remediation for both IT and OT environments.
The IT-OT Security Challenge
Operational Technology (OT) systems control industrial processes and critical infrastructure, making them prime targets for cyberattacks. Unlike traditional IT systems, OT environments often lack standardized security measures, making them harder to monitor and protect. Threat actors, such as VOLTZITE, exploit these gaps through:
Ransomware attacks targeting industrial control systems (ICS)
Zero-day vulnerabilities in IoT devices
Supply chain attacks affecting hardware and software integrity
Lateral movement between IT and OT networks
Traditional security tools often operate in silos, leaving security teams struggling to correlate threats across IT and OT. To bridge this gap, organizations need an integrated security platform that provides real-time visibility and automated response.
How ServiceNow SecOps Bridges IT & OT Security
ServiceNow SecOps enhances cybersecurity efficiency by integrating IT and OT security workflows, threat intelligence, and automated response mechanisms. Here’s how:
1. Unified Visibility & Threat Intelligence
ServiceNow Security Incident Response (SIR) integrates with OT security tools like Claroty and Nozomi Networks to provide real-time threat intelligence.
Automated correlation of OT and IT security events enhances situational awareness and speeds up threat identification.
2. Automated Incident Response
Playbook-driven response automation ensures security teams can rapidly mitigate threats across both environments.
Integration with SIEM and SOAR solutions accelerates response times for OT-specific threats like VOLTZITE’s malware campaigns.
3. Risk-based Vulnerability Management
ServiceNow Vulnerability Response prioritizes remediation based on risk exposure, helping organizations focus on critical OT assets.
Integration with OT vulnerability databases provides enhanced context for security teams.
4. Regulatory Compliance & Governance
Automated compliance workflows align with industry frameworks such as NIST, IEC 62443, and ISO 27001.
Continuous monitoring of OT and IT security posture ensures proactive risk management.
Case Study: Enhancing Security Against VOLTZITE Threats
A leading energy provider partnered with REDE Consulting to fortify its IT-OT security posture against VOLTZITE threats. Leveraging ServiceNow SecOps, the organization achieved:
40% reduction in incident response time through automated workflows.
Real-time threat correlation between IT and OT security platforms.
Improved compliance readiness, reducing regulatory audit efforts by 30%.
Conclusion
Bridging IT and OT security gaps is crucial in today’s evolving cyber threat landscape. ServiceNow SecOps, with its AI-driven analytics and automated response capabilities, empowers organizations to detect and mitigate threats like VOLTZITE efficiently.
Contact REDE Consulting
For expert guidance on implementing ServiceNow SecOps for IT-OT security, contact REDE Consulting today. Our team specializes in advanced cybersecurity solutions tailored to protect your critical assets from emerging threats.
Let’s strengthen your cybersecurity defenses—reach out to us now!
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