top of page
Business Owner in Workshop

REDE's Managed & Professional Services

Accélérez votre entreprise avec REDE

Manage

  1. ​Flexi Staffing​ - Onsite​

  2. Flexi Staffing​ - Remote

  3. Health Check-up

  4. Assessment

  5. Data Migration

  6. Standard Support

  7. Platform Optimization

  8. Upgrade 
    ​

​

How REDE Drives Client Success

  • Proven Expertise: Our team of certified ServiceNow professionals brings deep knowledge across ITSM, IRM, ITOM, ITAM, and more.
     

  • Global Reach: We support clients across the USA, Europe, and beyond, ensuring solutions that scale to meet international standards.
     

  • Scalable Engagement Models: Whether you need one-time project support or ongoing management, we adapt to your business needs.

 

The REDE Advantage

With REDE Consulting as your ServiceNow partner, you gain access to a trusted advisor and a skilled team that is committed to delivering measurable results. From simplifying IT operations to driving innovation across the enterprise, we help you unlock the full potential of the ServiceNow platform.

​

Let REDE Consulting empower your business with ServiceNow expertise. Contact us today to learn more!

Accelerating Success with REDE's ServiceNow Managed and Professional Services

Leverage REDE's ServiceNow expertise to maintain a robust and optimized platform, ensuring sustained value and peak performance for your business.

​

  • Leave the hard work to us

Tap into our team of highly experienced, specialized and Certified ServiceNow IRMGRC, ITAM, ITOM, CMDB/CSMD experts to optimize and manage your platform, allowing your internal resources to focus on strategic initiatives.​

 

  • Direct Value Proposition

Cut operational expenses by outsourcing to our predictable, streamlined pricing model - eliminating the overhead of internal training and personnel maintenance.

​

  • We adapt as your needs evolve

Our flexible service arrangements scale seamlessly with your business, ensuring optimal resource allocation at every stage.

​

  • Platform Enhancement Strategy

We address complex business obstacles by applying specialized knowledge to streamline and maximize your ServiceNow platform's performance. Our approach focuses on delivering concrete, measurable results through strategic improvements and key performance indicators that directly translate to meaningful business value.

 

ServiceNow Managed Services:
Keeping Your Platform at Peak Performance

Our Managed Services provide end-to-end support for your ServiceNow environment, ensuring it remains optimized, secure, and aligned with your evolving needs. With REDE as your partner, you benefit from:
 

  • 24/7 Monitoring and Support:
    Proactive issue detection and resolution to minimize downtime.
     

  • Regular Upgrades and Maintenance:
    Keeping your platform up-to-date with the latest features and security patches.
     

  • Performance Optimization:
    Continuous fine-tuning to ensure optimal system performance and scalability.
     

With REDE managing your ServiceNow platform, you can focus on your core business while we handle the technical complexities.

 

ServiceNow Professional Services:
Expertise That Delivers Results

From initial implementation to advanced customizations, our Professional Services team is dedicated to delivering exceptional outcomes at every stage of your ServiceNow journey. Here’s how we help:
 

  • Strategic Advisory
    Align your ServiceNow investments with business objectives through expert guidance.
     

  • Seamless Implementations
    Ensure smooth and efficient deployment tailored to your unique requirements.
     

  • Custom Development
    Build bespoke solutions to address specific challenges and maximize platform capabilities.
     

  • Integrations and Automation
    Connect ServiceNow with other tools and automate workflows for streamlined operations.

​​

Want to Learn More? Talk to an Expert 

Our Approach.

 

At REDE Consulting, we believe the foundation of effective ServiceNow managed services lies in these key principles:

​

Flexibility
Tailored to Your Needs

  • Customize your service package by selecting specific components and subcomponents.

 

  • We're adaptable and welcome your input to craft a service that precisely matches your unique requirements.

​

Value-driven approach
Measurable Service Excellence

  • Our Service Level Agreement (SLA) goes beyond standard contracts.

 

  • We explicitly define the value we'll deliver through clear, quantifiable Key Performance Indicators (KPIs).

 

  • We're committed to meeting these objectives and provide regular, detailed performance reports to keep you informed.

 

Predictable and transparent collaboration & Hassle-free ServiceNow Management

  • We handle the technical complexities, so you don't have to.

 

  • Utilizing advanced project management methodologies, we ensure our Certified ServiceNow teams operate efficiently and transparently.

 

  • You'll enjoy a hands-off experience with full visibility into our work, eliminating the need for constant oversight.

​​​​

PourquoiChoisir REDE ?

 

En travaillant en étroite collaboration avec nos clients, nous déployons des solutions qui srationaliser les processus et éliminer les subtilités. Ensemble, nous créons des expériences significatives et obtenons des résultats exceptionnels grâce à ServiceNow, permettant ainsi aux employés d'améliorer leur productivité.

 

Expérience avérée :

  • Société de conseil informatique leader au Japon

  • Entreprise médiatique leader au Japon

  • Le principal gouvernement de l’APAC. Organisme de santé.

  • La plus grande compagnie d'assurance de l'UE

  • La plus grande entreprise de télécommunications de l'UE

  • La plus grande entreprise d'automatisation de l'UE

  • Projet du gouvernement américain

  • Leader américain du conseil en informatique

  • Entreprise de produits américaine

  • Entreprise américaine de location de voitures

  • Institut financier EMEA

  • Société pétrolière EMEA

  • Société de conseil informatique EMEA

  • Création d'une solution VMS pour une entreprise APJ

  • La plus grande société d'électricité d'Asie

... pour n'en nommer que quelques-uns.​

Package-1: ProCare Support  

Essential Services for a Stable and Efficient ServiceNow Platform.​

 

ProCare support package is REDE Consulting’s streamlined service offering, designed to ensure your ServiceNow platform remains stable, healthy, and efficient. Ideal for organizations seeking foundational management and maintenance support, we keep your platform running seamlessly with minimal effort.

 

Key Features:

  • Regular platform health checks and updates.

  • Basic troubleshooting and issue resolution.

  • Standard performance monitoring and reporting.

 

Trust REDE Consulting to provide the essentials you need for a resilient and optimized ServiceNow experience.​ 

 

Want to Learn More? Talk to an Expert 📩 Contact us 

Package-2: PrimeAssist Support 

Comprehensive support with enhanced troubleshooting, proactive monitoring, and advanced system optimization.

​

Essentials to ensure your ServiceNow platform remains stable, healthy, and efficient. PrimeAssist is the ideal choice for organizations seeking foundational management and maintenance services tailored to their needs.

 

Key Features:

  • Platform Health Checks & Maintenance: Regular assessments to keep your platform running smoothly.

  • Standard Support & Issue Resolution: Prompt assistance for resolving day-to-day challenges.

  • System Updates & Patches: Ensuring your platform stays up-to-date with the latest enhancements.

  • Performance Monitoring & Reporting: Basic insights to maintain optimal performance and reliability.

 

Trust REDE Consulting to provide essential services that form the backbone of your ServiceNow platform's stability and efficiency.

​

Want to Learn More? Talk to an Expert 📩 Contact us 

​

Package-3: EliteGuard Support  

Premium, 24/7 support with personalized assistance, strategic consulting, and full-scale platform management for mission-critical environments.

 

Unlock the Full Potential of Your ServiceNow Platform with REDE Consulting

Maximize the value and performance of your ServiceNow platform through innovative automation, cutting-edge AI, and bespoke solutions. This package is perfect for organizations seeking highly customized services tailored to their unique business needs.

 

Key Features:

  • Integrated Automation & AI: Seamlessly enhance operations with intelligent automation and AI-driven capabilities.

  • Custom Tool Development & Implementation: Build and deploy tailored tools that address specific business challenges.

  • Advanced Analytics & Predictive Insights: Gain actionable intelligence and foresight with robust analytics solutions.

  • Comprehensive Performance Optimization: Fine-tune your platform for peak efficiency and reliability.

  • Full-Scale Innovation & Best Practices: Leverage the latest advancements and proven methodologies for success.

  • Custom Service Packages: Flexible solutions designed to align with your unique goals and requirements.

 

Partner with REDE Consulting to transform your ServiceNow platform into a driver of innovation, efficiency, and growth.

​

Want to Learn More? Talk to an Expert 📩 Contact us 

​

bottom of page