ServiceNow Consulting. Global Delivery

Your Trusted ServiceNow Consulting Partner for ERM, ITAM, & Databricks + AI.

Delivering scalable, compliance-driven, and future-ready ServiceNow solutions that reduce risk, improve operational efficiency, and accelerate business value across the enterprise using the 'Power Of NOW'.

At REDE Consulting, we help global enterprises unlock the full potential of ServiceNow by delivering intelligent, compliant, and scalable solutions across IRM/GRC, ITOM, ITAM, FinOps and Data+AI.

From advisory to implementation, and AI-driven automation to custom app development, our certified experts ensure faster time-to-value and measurable business outcomes. Whether you're modernizing operations or strengthening compliance, REDE provides the strategic guidance, certified expertise, and domain-driven execution to get you there faster.

Enterprise-Grade IRM + GRC Combined with FinOps and Intelligent Automation.

We help organizations proactively manage risks, ensure regulatory compliance, and streamline governance processes. Our solutions empower businesses to identify, assess, and mitigate risks while maintaining agility and transparency.

Transform risk into opportunity with ServiceNow IRM/GRC solutions.

Proactively manage risks: Achieve real-time visibility into threats and vulnerabilities.
Ensure compliance: Streamline compliance with evolving regulations and frameworks.
Actionable insights: Align risk strategies with business objectives using advanced analytics.
Streamlined audits: Automate audit processes to reduce manual workloads and improve accuracy.

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CMDB Data Quality: Empowering Better Decisions with Accurate & Reliable Data

At REDE Consulting, we understand that a well-implemented and fully optimized ServiceNow CMDB is the cornerstone of
streamlined IT operations. Surprisingly, 77% of organizations struggle with a deficient or incomplete CMDB, hindering their
ability to unlock the true potential of ServiceNow.

A healthy CMDB is essential for IT leaders aiming to achieve secure, reliable, agile, and cost-effective operations. Without it,
organizations face increased risks, inefficiencies, and missed opportunities for innovation.

Ready to embark on your journey toward a robust and efficient CMDB? Start by taking our ServiceNow CMDB Assessment
to evaluate your current state and discover how REDE can help you optimize and transform your CMDB for better business
outcomes.

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Develop a more secure and effective IT Asset Lifecycle plan integrated with FinOps + AI.

Our ITAM expertise ensures optimal management of your IT assets throughout their lifecycle. From procurement to retirement, we help you maximize ROI, reduce costs, and maintain compliance with licensing and regulatory requirements.

Maximize ROI, improve visibility, and enforce compliance across enterprise IT assets, software licenses, and hardware.

Lifecycle tracking: Manage the complete lifecycle of hardware, software, and cloud assets.
License optimization: Reduce overspending and ensure compliance with software license agreements.
Cost transparency: Gain financial insights for better decision-making.
Compliance-ready: Automate audits to mitigate risks associated with non-compliance.

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Optimize IT Operations along with FinOps & Intelligent Automation, the Smart Way

We enable seamless IT operations by leveraging ServiceNow’s ITOM capabilities. Our solutions provide real-time visibility into your infrastructure, automate routine tasks, and ensure proactive incident resolution, keeping your systems running smoothly. Gain complete control and visibility into your IT ecosystem.

360° IT environment view: Monitor physical, virtual, and cloud infrastructures seamlessly.
Proactive issue resolution: Leverage predictive analytics for diagnosing and remediating issues before they impact operations.
Optimize operational costs: Automate repetitive tasks and streamline IT operations for cost efficiency.
Enhanced performance: Ensure uninterrupted service delivery with event correlation and root-cause analysis.

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Your data. Your AI. Your future. Own them all on the new data intelligence platform.

REDE Consulting today announced the launch of its new Databricks Center of Excellence (CoE) in Pune, India, reinforcing its commitment to advancing artificial intelligence (AI), data analytics, and enterprise automation. This strategic investment strengthens REDE’s ServiceNow practice by embedding Databricks-powered solutions to help global clients unlock the power of data, streamline compliance, and accelerate digital transformation.

The Databricks CoE will serve as a hub for AI training, development, and innovation, bringing together top talent in data engineering, machine learning, and analytics to build scalable solutions for clients across industries. This initiative also expands REDE’s capabilities in delivering next-generation ServiceNow solutions, with Databricks as a key enabler for modern data platforms, actionable insights, and AI operationalization.

"With great excitement, REDE Consulting announces the establishment of its Databricks Center of Excellence (CoE) in Pune, India to strengthen ServiceNow practice and accelerate AI-led client innovation". Click Here to know more 🚀

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REDE Consulting and FinOps: Driving Cost-Effective Cloud Management

REDE Consulting helps enterprises implement FinOps (Cloud Financial Management) by leveraging ServiceNow and AI-driven insights. Our expertise ensures businesses optimize cloud spending, improve financial accountability, and drive operational efficiency.

How REDE Consulting Supports FinOps:

✔ Cloud Cost Optimization – Identify and reduce unnecessary cloud expenses.
✔ Automated Cost Visibility – Real-time tracking of cloud usage and spending.
✔ AI-Powered Forecasting – Predict and plan cloud budgets effectively.
✔ FinOps Governance & Compliance – Align cloud costs with business goals.
✔ Multi-Cloud Cost Management – Optimize spending across AWS, Azure, and GCP.
✔ Chargeback & Showback Implementation – Improve cost transparency and accountability.
✔ ServiceNow Integration – Streamline FinOps processes within the Now Platform.

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Our Services.

Advice.

At REDE Consulting, we provide end-to-end ServiceNow Advisory and Consulting Services that help organizations unlock the full potential of their ServiceNow investment. Our team of certified experts delivers strategic insights, platform optimization, and roadmap-driven transformations tailored to business goals.

Platform assessment and maturity analysis
Use-case identification and ROI modeling
Roadmap planning aligned to business goals
Governance and adoption strategies

Implement.

At REDE Consulting, we deliver end-to-end ServiceNow implementation services that are agile, scalable, and aligned to your business goals.

Fast, scalable deployment of modules such as:

IRM/GRC (Integrated Risk Management)
ITOM (Discovery, Service Mapping, Event Mgmt)
ITAM (Hardware, Software Asset Management)
CMDB (Configuration Management Database)
ITSM, CSM, and other core ServiceNow workflows
OOTB and custom configuration
Agile delivery model for faster time-to-value

Develop.

At REDE Consulting, we specialize in building robust, scalable, and user-centric custom applications on the ServiceNow Platform to meet unique business needs that go beyond out-of-the-box capabilities.

Scoped app creation using App Engine
Domain-specific workflows & automation
ServiceNow Store app development
Integration with third-party systems (REST/SOAP)

Professional Services

At REDE Consulting, we offer specialized Professional Services to help enterprises plan, implement, enhance, and support their ServiceNow environments with agility and precision.

Our team of certified ServiceNow experts acts as an extension of your internal team, bringing deep domain knowledge and technical excellence to every engagement.

Whether you're scaling your existing implementation or building new capabilities, REDE delivers the right talent and expertise — on-demand and outcome-driven.

📞 Let’s Build Together

Looking to modernize operations, automate compliance, or streamline asset and risk management with ServiceNow?

REDE's AI-driven service management.

1. REDE's Core Advisory and Consulting Offering

Platform Assessment & Strategy
Evaluate current maturity, identify gaps, and define a clear ServiceNow roadmap aligned with your business objectives.
Use Case Prioritization
Recommend high-impact, quick-win use cases across IRM/GRC, ITOM, ITAM, and other modules to maximize ROI.
Architecture & Design Consulting
Ensure scalable, future-proof architecture for robust integrations, performance, and compliance.
Process Optimization & Alignment
Align ServiceNow implementations with industry standards, regulatory requirements, and internal policies.
Innovation Advisory
Leverage GenAI, automation, and analytics capabilities within ServiceNow to drive intelligent operations.
Change & Adoption Strategy
Help drive user adoption with targeted training, enablement, and continuous improvement plans.

2. REDE's Implementation & Configuration Services

Module Implementation
Specialized in ServiceNow IRM/GRC, ITOM, ITAM, CMDB, and ITSM modules – delivering tailored solutions for enterprise-wide digital transformation.
Out-of-the-Box (OOTB) Deployments
Fast-track your journey with ready-to-deploy, best practice-aligned solutions that minimize customization and reduce time-to-value.
Custom Configuration & Workflows
Design and build custom workflows, forms, and rules to suit unique business processes and compliance needs.
Integration & Automation
Connect ServiceNow seamlessly with existing systems (e.g., ERP, security, DevOps tools) and enable end-to-end automation.
GenAI & Intelligent Automation
Implement GenAI-based agents, virtual assistants, and predictive intelligence to boost productivity and user experience.

3. REDE's Application Development Services

Custom App Design & Development
End-to-end design, development, and deployment of bespoke apps tailored to your workflows, users, and compliance requirements.
Scoped Applications
Development of secure, modular scoped apps for internal use or publication on the ServiceNow Store.
Low-Code/No-Code Enablement
Enable business users to build and modify apps through guided development using ServiceNow App Engine Studio.
Workflow Automation
Streamline manual and cross-functional processes through intelligent, rule-based automation and integrations.
AI & GenAI Integration
Build smarter apps using predictive intelligence, virtual agents, and GenAI-powered features for next-gen user experience.
Third-Party Integrations
Seamlessly connect your app with internal or external systems via REST, SOAP, JDBC, or Integration Hub spokes.
Testing, Security & Governance
Ensure quality, performance, and compliance through rigorous testing, security audits, and best practice design.

4. REDE's Professional Services

Staff Augmentation & On-Demand Expertise
Access certified ServiceNow Architects, Developers, Business Analysts, and Admins for short or long-term projects.
Turnkey Project Teams
Deploy full-service delivery teams for end-to-end execution — including project managers, solution architects, and QA specialists.
Platform Health Checks & Optimization
Evaluate your existing ServiceNow instance to identify inefficiencies, technical debt, and opportunities for performance improvement.
Module Upgrades & Enhancements
Support for version upgrades, new module enablement, and continuous improvement of existing implementations.
Managed Services & Post-Deployment Support
Flexible support models for administration, issue resolution, enhancements, and user enablement.

Each offering emphasizes scalability, efficiency, and aligning IT solutions with business objectives.

AI, Automation & FinOps Integration
GenAI-powered assistants and virtual agents
Predictive intelligence and smart workflows
FinOps for cloud cost optimization and governance
Auto-remediation using Event Management + AI Ops

REDE Consulting is your trusted implementation and innovation partner.

👉 Contact us at info@rede-consulting.com

📍 Offices in USA | Europe | India

Story of REDE

3+ Years

01 Focus. ServiceNow

47+ Successful Implementations

80+ ServiceNow Certified Experts

150+ Certification

4.5 CSAT Score

Serving Clients across North America, Europe, Middle East and Asia Pacific

REDE Offices : USA, Europe, and India

IRMGRC | ITAM | ITOM | DATA + AI Expertise

Delivering Digital Resilience Through ServiceNow Excellence

REDE Consulting empowers enterprises to simplify complexity, enhance compliance, and drive operational efficiency through tailored ServiceNow solutions. With deep expertise in IRM/GRC, ITOM, ITAM, and Databricks + AI-powered automation, we help organizations transform risk into resilience, operations into outcomes, and data into decisions.

Our approach combines strategic advisory, agile implementation, and innovation at scale—enabling faster time-to-value and measurable business impact. Backed by a global delivery model and domain-certified experts, REDE is your trusted partner for intelligent digital transformation.

REDE Consulting – Innovating Today, Transforming Tomorrow. 🚀

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Emily Smith, CTO
Insurance Company

“Simplifying Complex GRC Requirements”

We struggled with integrating GRC into our workflows until REDE Consulting stepped in. Their clear roadmap, innovative solutions, and seamless implementation process transformed how we manage governance and compliance. REDE’s team is professional, knowledgeable, and always focused on delivering value.

Mark S., CIO,
IT Services Company

“Exceptional Service and Expertise”

The REDE team exceeded our expectations. Their implementation of ServiceNow ITOM allowed us to improve our CMDB visibility and reduce MTTR by 50%. Their depth of knowledge and ability to customize solutions for our needs were truly impressive. I highly recommend their services.

Dan Cole, Program Manager,
Global IT Consulting Firm

“Efficient and Reliable

Partner”

Partnering with REDE Consulting was one of the best decisions we’ve made. Their team built a Vaccine Management System on the ServiceNow platform for us, which played a critical role in ensuring smooth operations during the Olympics. They delivered a highly scalable and robust solution under tight deadlines.